There was a time when social media was considered by some as a passing fad. Something that “the kids” were using that businesses could never really benefit from. Over time, the skeptics were proved wrong. There are over 3 billion internet users—and over 2 billion of them have active social media accounts. Popular social platforms have become marketing giants, offering businesses valuable data about their customers and a (mostly) free way to reach them. The jury has spoken: social media for business is no longer optional.
If you’re wondering how social media can benefit your business, look no further. We’ve outlined key points below.
- Gain Valuable Consumer Insights
- Increase the visibility of your brand
- Increase brand awareness
- Develop and grow relationships with customers and influencers
- Use content to attract customers
- Engage in real time two way interaction with customers
- Track the activities of your competitors
When it comes to your business, it is important to be on as many social media sites as possible. These sites offer many different options to share information and have different users on each one. As a result, the more sites your business is on, the more eyes will see it. As mentioned before, there are different benefits to different sites, and it is important that you are comfortable using each one. Lets have a look at some of the popular ones
Facebook allows users to get to know your business more intimately. You can communicate through status updates, photos, messages and more. The key to being successful with Facebook is interaction. If patrons post a question on your page, respond! The more you respond and interact with the people who “Like” your page, the more they will talk about your business to others and share your page, getting you more “Likes.” How to use Facebook for business will help you understand this better.
With Twitter, you can share news and updates about your business quickly. Like Facebook, it is important for you to interact with your followers. It also gives you a chance to find like-minded people through hashtags, which were mentioned before. How to use twitter for business will help you understand this better.
Instagram is a great show-and-tell social media tool. Like Twitter, it utilises hashtags to make it easier for like-minded people to discover your business and follow you. This social media platform is great for those in the retail business because you can use it to show off new arrivals. How to use Instagram for business will help you understand this better.
So, if your business is not already on these social media platforms, then without wasting time, get your laptop on, connect it to the wifi and get started with using social media to reap all its benefits.